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Everyday life & services

Education and training refund scams

A fake training provider or authority offers tuition refunds, then requests investment, tasks or fees before processing.

See response steps Share this in a workshop
A passport and boarding documents on a table

If you have one minute

Pause, then verify independently.

Refund requires deposits, investments or tasks

Before paying

Verify directly with the original provider

See verification steps →

If you paid or shared details

Stop deposits and supposed tasks

See response steps →

Start with these three signs

  • Refund requires deposits, investments or tasks
  • Unfamiliar groups replace the provider’s process
  • Requests screen sharing or bank codes

How the situation unfolds

  1. Contact

    Refund texts, course groups or unfamiliar support agents.

  2. The lure

    You are on the refund list; follow the steps to recover tuition.

  3. The demand and outcome

    Some course details and forged documents make impersonation convincing, turning a normal refund into a pay-first scheme.

Verify these things before paying

  1. Verify directly with the original provider
  2. Never route refunds through unfamiliar investment sites
  3. Keep verification codes private

Already engaged or paid?

  1. Stop deposits and supposed tasks
  2. Alert the bank to suspected refund fraud
  3. Keep course, refund and payment records; report to police

Contact your payment provider and local police promptly. The responsible institution must confirm whether a payment can be stopped, disputed or returned.

Keep these records

Course contract and payment
Refund notice and forged documents
Group chats and URLs
Additional transfers

Keep originals and organise working copies. Never give strangers verification codes, banking passwords, private keys or seed phrases.

Original references

  • China Government WebsitePublisher location：Mainland China · Simplified ChineseOpen the original reference ↗https://app.www.gov.cn/govdata/gov/202207/11/487138/article.html

This page summarises public prevention guidance to help recognise methods. It is not an enforcement conclusion about a particular incident. Check the source page for its original title. Procedures and reporting routes vary by jurisdiction. Compiled October 2026.

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