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Shopping & payments

Ticket and travel-booking scams

Concert tickets, flights, and cheap stays lure buyers; confirmation images may not represent valid bookings.

See response steps Share this in a workshop
A woman using a smartphone beside books and printed material

If you have one minute

Pause, then verify independently.

Only screenshots, no verifiable transfer

Before paying

Use authorised ticket sellers

See verification steps →

If you paid or shared details

Do not pay more to release tickets

See response steps →

Start with these three signs

  • Only screenshots, no verifiable transfer
  • The operator cannot confirm the booking
  • Demands an immediate personal transfer

How the situation unfolds

  1. Contact

    Ticket groups, social resale, or travel ads.

  2. The lure

    Exclusive tickets, last-minute returns, or cheap packages.

  3. The demand and outcome

    Fake tickets and booking records create urgency, followed by delays or extra charges.

Verify these things before paying

  1. Use authorised ticket sellers
  2. Verify directly with the hotel or airline
  3. Check cancellation and refund terms first

Already engaged or paid?

  1. Do not pay more to release tickets
  2. Ask platform and provider about disputes
  3. Report with evidence of invalid bookings

Contact your payment provider and local police promptly. The responsible institution must confirm whether a payment can be stopped, disputed or returned.

Keep these records

Ticket advertisement
Booking reference
Original electronic ticket
Payment and messages

Keep originals and organise working copies. Never give strangers verification codes, banking passwords, private keys or seed phrases.

Original references

  • Singapore Police ForcePublisher location：Singapore · EnglishOpen the original reference ↗https://www.police.gov.sg/media-hub/news/2023/20230706_police_advisory_on_scams_involving_the_sale_of_concert_tickets
  • Federal Trade Commission (FTC)Publisher location：United States · EnglishOpen the original reference ↗https://consumer.ftc.gov/articles/avoid-scams-when-you-travel

This page summarises public prevention guidance to help recognise methods. It is not an enforcement conclusion about a particular incident. Check the source page for its original title. Procedures and reporting routes vary by jurisdiction. Compiled October 2026.

Related situations

Fake shops and discount ads

Stolen product photos and steep discounts lure payments for missing or misrepresented goods.

Read the warning signs and checks

Second-hand and fake-payment scams

Buyers may receive fake goods; sellers may ship after seeing fabricated payment screenshots.

Read the warning signs and checks

Fake refund-service calls

A fake merchant representative uses order details to request transfers or account access for a refund.

Read the warning signs and checks