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Health & retirement

Health insurance impersonation

A text claims health coverage is suspended and sends the insured person to a fake verification page for identity and bank details.

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An older woman using a phone beside a laptop outdoors

If you have one minute

Pause, then verify independently.

Unfamiliar link asks for ID and bank data

Before paying

Open official insurance services yourself

See verification steps →

If you paid or shared details

Ask your bank to protect affected accounts

See response steps →

Start with these three signs

  • Unfamiliar link asks for ID and bank data
  • Suspension or claim failure creates pressure
  • Domain differs from official services

How the situation unfolds

  1. Contact

    Suspension texts or calls from supposed insurance officials.

  2. The lure

    Verify now to avoid losing coverage; update your digital card here.

  3. The demand and outcome

    An official-looking page makes verification appear necessary, collecting personal and security data for unauthorized payments or identity misuse.

Verify these things before paying

  1. Open official insurance services yourself
  2. Verify through published contacts or a service office
  3. Do not submit security data through unfamiliar links

Already engaged or paid?

  1. Ask your bank to protect affected accounts
  2. Check anomalies with the insurance administrator
  3. Keep texts and URLs; report to police

Contact your payment provider and local police promptly. The responsible institution must confirm whether a payment can be stopped, disputed or returned.

Keep these records

Original texts and calls
Fake page URL
Submitted data and timing
Insurance or bank anomalies

Keep originals and organise working copies. Never give strangers verification codes, banking passwords, private keys or seed phrases.

Original references

  • National Healthcare Security AdministrationPublisher location：Mainland China · Simplified ChineseOpen the original reference ↗https://www.nhsa.gov.cn/art/2022/3/10/art_52_7936.html

This page summarises public prevention guidance to help recognise methods. It is not an enforcement conclusion about a particular incident. Check the source page for its original title. Procedures and reporting routes vary by jurisdiction. Compiled October 2026.

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