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Impersonation

Boss and familiar-contact impersonation

Copied profiles or a claimed new number exploit familiar relationships to request payments.

See response steps Share this in a workshop
A woman using a smartphone beside books and printed material

If you have one minute

Pause, then verify independently.

A familiar photo uses a new account

Before paying

Use the existing contact number

See verification steps →

If you paid or shared details

Pause payment and verify the person

See response steps →

Start with these three signs

  • A familiar photo uses a new account
  • The request differs from normal practice
  • Refuses confirmation via known channels

How the situation unfolds

  1. Contact

    New-number calls, friend requests, or work groups.

  2. The lure

    Handle an urgent payment; I will repay you.

  3. The demand and outcome

    The caller elicits a familiar name or copies public details, then avoids independent confirmation.

Verify these things before paying

  1. Use the existing contact number
  2. Follow workplace payment approvals
  3. Check the payee and payment purpose

Already engaged or paid?

  1. Pause payment and verify the person
  2. Warn the impersonated contact
  3. Contact bank and police if paid

Contact your payment provider and local police promptly. The responsible institution must confirm whether a payment can be stopped, disputed or returned.

Keep these records

Impersonation profile
Payment request
Identity checks
Payment receipt

Keep originals and organise working copies. Never give strangers verification codes, banking passwords, private keys or seed phrases.

Original references

  • Singapore ScamShieldPublisher location：Singapore · EnglishOpen the original reference ↗https://www.scamshield.gov.sg/i-want-protection-from-scams/learn-to-recognise-scams/fake-friend-call-scams/

This page summarises public prevention guidance to help recognise methods. It is not an enforcement conclusion about a particular incident. Check the source page for its original title. Procedures and reporting routes vary by jurisdiction. Compiled October 2026.

Related situations

Police and court impersonation

Threats of criminal involvement or arrest create panic before fake officials demand secrecy and transfers.

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Bank safe-account scams

A fake bank employee claims fraud and asks you to move savings to a supposed safe account.

Read the warning signs and checks

Family emergency impersonation

A fake relative, hospital worker, or companion requests secret urgent payments for an accident.

Read the warning signs and checks