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Digital security & AI

AI voice and video impersonation

Synthetic voices, faces, and meetings make impersonation convincing; familiar media still needs payment verification.

See response steps Share this in a workshop
An older woman using a phone beside a laptop outdoors

If you have one minute

Pause, then verify independently.

The payment bypasses normal procedures

Before paying

Use independent callbacks and agreed checks

See verification steps →

If you paid or shared details

Pause payment and contact the impersonated person

See response steps →

Start with these three signs

  • The payment bypasses normal procedures
  • Refuses a separate known verification channel
  • Demands secrecy and immediate action

How the situation unfolds

  1. Contact

    Voice calls, video meetings, or celebrity promotions.

  2. The lure

    A familiar person appears to request an urgent payment.

  3. The demand and outcome

    Synthetic media borrows a real person's credibility to bypass established payment verification.

Verify these things before paying

  1. Use independent callbacks and agreed checks
  2. Require multiple approvals for large payments
  3. Do not rely on video appearance alone

Already engaged or paid?

  1. Pause payment and contact the impersonated person
  2. Tell your bank about suspected synthetic impersonation
  3. Preserve original media and report

Contact your payment provider and local police promptly. The responsible institution must confirm whether a payment can be stopped, disputed or returned.

Keep these records

Original audio and video
Meeting link and accounts
Payment instructions
Verification and transaction records

Keep originals and organise working copies. Never give strangers verification codes, banking passwords, private keys or seed phrases.

Original references

  • FBI Internet Crime Complaint Center (IC3)Publisher location：United States · EnglishOpen the original reference ↗https://www.ic3.gov/PSA/2024/PSA241203

This page summarises public prevention guidance to help recognise methods. It is not an enforcement conclusion about a particular incident. Check the source page for its original title. Procedures and reporting routes vary by jurisdiction. Compiled October 2026.

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